"Thank you very much for this email and all the useful links. Michael James was way ahead of you and I simply felt I had to take a minute to compliment his skills as a trainer. I participated in the ScrumMaster Certification course in Copenhagen this week and, from the second Michael James opened his mouth and welcomed everyone, we were completely drawn into this amazing world of learning, participating, and debating. As a systems developer for a minor Danish Internet Service Provider, I've taken quite a few courses in the past five years, but I have to say that no other teacher, tutor, or mentor has even gotten close to Michael James's skills in communication! I'm sure that working with Agile development and using Scrum for years has had its effect on him. If not, there has to be some “Rainman” in him. His expertise in using timeboxes is absolutely breathtaking and, on more than one occasion, after a brief detour to another relevant issue, his little timer beeped only seconds later after asking if we had any questions. Even after having spent up to 10 minutes on a trainee's question without checking the timer, this was the case! As a trainee at his course, you cannot help finishing the two days with a feeling that you've achieved something very unique, but I'm not sure if it's the theories and Scrum exercises or Michael James’s skilled way of tutoring/training. If my appreciation of Michael James’s work in some way could be forwarded to Danube management, I'd be very pleased. "

"Kane was able to answer my many questions about Scrum implementation...He was very patient, polite and professional with my questioning. Thanks!"

"In 1986, Idaho State’s Department of Health and Welfare (IDHW) introduced a new mainframe system to help manage the vital resources and assistance it provides for Idahoans in need, who make up more than 25 percent of the state’s population. Unfortunately, the newly implemented EPICS system repeatedly crashed, causing ongoing disruptions and effectively interfering with the State’s delivery of those benefits. "

"I really enjoyed the class (describing Dan Rawsthorne). I've been on Scrum teams for 2 years and felt this was very productive."

"I thought the CSM course was excellent. My only regret is not attending the Product Owner course the next day. I'm not necessarily a Product Owner, but I think there is a lot of overlap in the classes that I could have benefited from."