Course Cancellation and Refresh Policy
Full refunds are available up until 10 business days before the scheduled event date. Cancellations made within 10 business days of the event will be credited toward future events. However, no refunds will be issued. Rescheduling course attendance will be subject to a transfer fee. Substitutions will be accepted at any time prior to commencement of the course. Notwithstanding the foregoing, the course must be attended within 6 months of the participant’s original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period. No refunds or credits will be available for participants that fail to attend both days of the course.
As an added value to course participants, Danube reserves two seats at each of its public courses for individuals who have already successfully completed a course from Danube, but would like to take it a second time at no cost. This allows participants to brush up on their Scrum basics or attend a session led by a different Certified Scrum Trainer. The offer is provided on a first-come, first-served basis and must be used for the same course as the original (i.e., an individual who completed a CSM course may enroll in another CSM course, but not a Product Owner course). In addition, this offer is only available within the first six months following the original course, so please contact Danube as early as possible to reserve your seat.
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As an added value to course participants, Danube reserves two seats at each of its public courses for individuals who have already successfully completed a course from Danube, but would like to take it a second time at no cost. This allows participants to brush up on their Scrum basics or attend a session led by a different Certified Scrum Trainer. The offer is provided on a first-come, first-served basis and must be used for the same course as the original (i.e., an individual who completed a CSM course may enroll in another CSM course, but not a Product Owner course). In addition, this offer is only available within the first six months following the original course, so please contact Danube as early as possible to reserve your seat.
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